Return Policy

Holiday Return Policy- any order placed on or after November 1st, 2020 is eligible for return until January 15th, 2021. Returns are for online and store credit only. All other return requirements listed below must apply.

All items under the final sale or accessories tabs are final sale.

If these ineligible items are sent back and not accepted you can choose to have them returned to you for an $8 fee.

All items discounted 30% or more are final sale.

Returns are accepted for store credit only.

Once your return is processed you will receive online store credit.

If you return your online order to one of our boutique locations, you may opt for an in-store gift card at that time.

Store Credits are non-transferable.

All returns must be sent back to our shipping warehouse within 20 days of the delivery date.

All merchandise must be returned unworn, unwashed, and in original condition with Studio 949 tags attached.

If items have makeup, deodorant, or other stains/odors, you will not be given credit and items will be sent back for a $8 return fee.

Please try on with appropriate undergarments before removing tags and any hygienic liners.

Please note: we are unable to accept items that have been washed. Please be sure to follow exact washing instructions to ensure the garment remains in good condition.

Damaged or Incorrect Item? 

If an item you received is damaged or incorrect, please contact us through the Contact Us Quick Link below. 

Please note: we are unable to accept items that have been washed. Please be sure to follow exact washing instructions to ensure the garment remains in good condition.

Exchange Policy 

If you would like to exchange an item in your order, please place a new order for that item on our website. This will ensure your items do not sell out before we have received your return. A full refund will be given for exchanges only for a different size or color in the same item. Please write the new order number for the exchanged item on the bottom of the receipt you are sending back with the merchandise. All other returns will be issued store credit. Shipping fees will be included in the refund for any exchange orders. 

Return Instructions 

1. Please review our Return Policy above to be sure you meet all the return requirements. Returns that do not meet the return requirements will not be accepted.
2. Place items in a shipping-safe package and include your original receipt/packing slip. If you do not have your original receipt, you can log-in to your online account and click on the order that is associated with your return, then click "print invoice." You can also print your order confirmation email.
3. U.S. customers may use the free UPS “Return Label” link at the bottom of the page. Simply fill out the required fields, select "Return" as your return reason, print the label, and either schedule a UPS pick up or take your package to your local UPS store or drop box location.
4. If you choose not to use the provided return label, please send your returns to:
230 S. Main Street,
Fortville, IN. 46040.

Local shoppers may drop off returns to the address above.

Tracking 

You are responsible for tracking your return package. Please keep note of the tracking number that is generated through your return label. Once it is delivered to our brick and morter location, please allow 2-4 business days for processing. You will receive an email once your store credit is available. Return credit may not be used towards previous purchases.